Error Codes

Descriptions of various error codes and suggested solutions.

Error ID 1 - Wrong File Type
Error Description You received this error because of one of two reasons: You uploaded an unrecognized file format You tried to submit an analysis with ...
Fri, 3 May, 2019 at 1:36 PM
Error ID 2 - No peaks found
Error Description You received this error because you used one of the peak calling pipelines, but no peaks were found. There could be a variety of cau...
Tue, 5 May, 2020 at 8:06 PM
Error ID 4 - No mapped reads
Error Description You received this error because aligning your reads resulted in no uniquely aligned reads. There could be a variety of causes and so...
Fri, 3 May, 2019 at 1:37 PM
Error ID NA - unknown
You have been brought to this page either because the error is unknown or we have not yet created a guide for how you can solve it. If you are unable to...
Fri, 25 Oct, 2019 at 3:28 PM
Error ID 11 - Failed to estimate expression variance
Error Description You received this error because you tried running a differential expression pipeline, but there is too little expression variation in yo...
Wed, 13 Nov, 2019 at 9:43 AM
Error ID 13 - BAM file has no read groups
Error Description You received this error because the reads in your BAM files do not contain read groups. The main reason why this would occur is that ...
Wed, 18 Dec, 2019 at 9:13 AM
Error ID 14 - no variants found
Error Description You are getting this error because there were no variants found in your analysis. This could be from a variety of causes: (1) you actua...
Tue, 17 Mar, 2020 at 2:52 PM
Error ID 15 - failed to create sample
Error Description You are getting this error because the Bam2Fastq analysis failed to create a sample. At the moment, there is only one solution listed b...
Tue, 28 Apr, 2020 at 8:00 PM