Error ID 13 - BAM file has no read groups

Error Description

You received this error because the reads in your BAM files do not contain read groups. The main reason why this would occur is that you uploaded a BAM file for your sample that was produced in a way so that it does not have read groups.

Solutions

Solution 1 - Convert your BAM file to FASTQ

We have a pipeline called "BAM to FASTQ" that will create a new sample with FASTQ file(s) after converting your BAM file to FASTQ. Once you have run that pipeline, you will then need to run the alignment pipeline (e.g. "DNA-Seq QC, Alignment (BWA)").

Solution 2 - contact us

Contact us by either:

• Creating a ticket here: http://support.basepairtech.com/support/tickets/new
• Message us using the chat icon in the lower right corner of your screen on the Basepair dashboard.