Creating a new Coupon code to give your customers access to the portal

Modified on Thu, 9 Mar, 2023 at 2:16 PM

  1. Verify with your Basepair account manager that you are a host admin for your portal

  2. Select Coupons from the drop-down menu in the top right corner of the software or go to  https://app.basepairtech.com/coupons/ 

  3. Hit the “New” button in the top right corner to create a new coupon which will open the following menu



  1. Give the Coupon a name for you to refer to internally

  2. Select the Type of Coupon you want to generate (the Type of Coupon determines the number of samples included in the Coupon.  If the right Type does not exist, skip down to step 9)

  3. Create your own Code that you will share with the customer or hit the Suggest code link to have the software suggest one for you

  4. You have the option to give the Code an expiration date, or if you want the Code to be able to be used more than once, you can increase the expiration limit

  5. Leave the status as active and hit the Save button


Creating a new Coupon Type


  1. If you need to create a new Type of coupon with a different number of samples, follow these steps

  2. Select Coupons from the drop-down menu in the top right corner of the software or go to  https://app.basepairtech.com/coupons/ 

  3. Select the Types button in the top right 

  4. Hit the New button in the top right of the new page to create a new Type of coupon which will open the following menu



  1. Give the Coupon Type a Name that will allow you to remember the number of samples included in the Coupon

  2. Enter the number of Free Samples that the Coupon should include

  3. Do not select the Public checkbox

  4. Hit the Save button

  5. Return to step 2 to create a Coupon code that you can share with your customers for the correct number of samples

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